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You can find answers to frequently asked questions on our FAQs page.

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If you wish to make a complaint or send us other feedback about our products and services, please get in touch.

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Contact us online:

You can contact us online using the chat box that appears on all pages. 

Contact us by phone:

General enquiries

0370 0104 950 (Mon-Fri 9am-5pm)

Training course enquiries

0344 770 4800 (Mon-Fri 8:30am-5:30pm)

Orders of first aid supplies

0344 770 4800 (Mon-Fri 8:30am-5:30pm)

Customer Service normal opening hours Monday – Friday 8:30am – 5:30pm

Urgent & Emergency Support Requests from Official Partners (24/7-365)

0303 003 0104 Option 1

Partners include: Category 1 & 2 responders (list not exhaustive)

Contact us by post:

St John Ambulance
St. John House
5 Broadfield Close
Sheffield
South Yorkshire
S8 0XN